Sometimes a ride isn't needed anymore - we get that. You can cancel your ride anytime before you decide to take it.
If you cancel more than 2 minutes after your ride request has been accepted, you will be charged a cancellation fee. A cancellation fee will not apply if your wait time has increased by 2 or more minutes at the time of cancellation.
No Show Fees:
You will be charged a $5 fee if you do not get to your vehicle within 5 minutes of your driver arriving to your location.