About the Moped
- My Revel won't turn on
- The helmet case is not unlocking
- My Revel is damaged
- The helmets are missing or my sized helmet is missing
- My Revel has a low battery
- My turn signal won’t cut off.
Moped Rental Issues
- I'm having trouble ending/resuming my ride
- I forgot to put my helmet back in the case, help!
- How long is the Day Pass valid for?
- The app says I am not located near the moped but I am standing right in front of it!
- My ride won't start
- What do I do if I forgot to end my ride?
Reporting or Complaints
- Reporting an Issue with Your Ride
- How do I report riders not wearing their helmets?
- Reporting Visible Damage to the Revel
- Reporting Illegal Parking
- Reporting an Unlocked Vehicle
- Reporting Unsafe Riding