Mopeds

Pricing

• How much does it cost to Revel?
• What is a Ride Pass?
• How can I apply for your Discount Program?
• Do I get charged for time when the moped is paused?
• How do Toll Fees work?

Requirements

• What is required to ride a Revel moped?
• How old do I need to be to ride a Revel moped?
• Do I need a special license to ride Revel?
• Can I use a foreign driver's license?
• Can I wear my own helmet?

Safety tips

• Helmet Safety Tips
• Smooth Riding Tips
• Winter Riding Tips
• Does the moped have headlights?
• Hazard Lights

Lessons

• Do you offer lessons on how to ride a Moped?
• Where are lessons held and when are they available?
• What is included in a Lesson?
• I'm having an issue booking a lesson.
• I can't find my lesson instructor, help!

About the Moped

• Where can I learn more about how to operate the moped?
• Are helmets provided?
• Is insurance included?
• How fast does a Revel moped go?
• How far can I travel on my Revel?
• Why does my moped only support one passenger?

Parking

• Where can I park?
• How should I park?
• Can I park outside the parking zone?
• What are the dark blue parking symbols on my map?

Moped Issues

• My Revel won't turn on
• The helmet case is not unlocking
• My Revel is damaged
• The helmets are missing or my sized helmet is missing
• My Revel has a low battery
• My turn signal won’t cut off.

See all 13 articles

Moped Rental Issues

• I'm having trouble ending/resuming my ride
• I forgot to put my helmet back in the case, help!
• How long is the Day Pass valid for?
• The app says I am not located near the moped but I am standing right in front of it!
• My ride won't start
• What do I do if I forgot to end my ride?

See all 7 articles

Reporting or Complaints

• Reporting an Issue with Your Ride
• How do I report riders not wearing their helmets?
• Reporting Visible Damage to the Revel
• Reporting Illegal Parking
• Reporting an Unlocked Vehicle
• Reporting Unsafe Riding

See all 8 articles