If you have any questions or concerns about your Superhub charging session bill, please contact our customer experience team at support@gorevel.com with the following information:
- Name
- Phone Number
- Date and time of charge
- Superhub location
- Transaction amount
- Detail on your Superhub billing issue along with any additional information regarding your Superhub charging session
Please note a $40 pre-authorization is associated with each charging session. This is only a pre-authorization and will be dropped from your statement within 5-10 business days (if not sooner) depending on your bank.