- ALWAYS properly lock your bike by using the information under "How do I lock my bike? How do I use the lock?"
- We encourage you to always take a timestamped photo (i.e. with your smartphone) of your properly locked eBike when parking it outside. We will never ask you for the photo unless the bike is stolen or damaged, but that picture (with a time stamp) may help prove that you did everything in your power to keep the bike safe. It can also help us file a police report.
- When possible, we also encourage you to lock your eBike in a well-lit area with CCTV watching over the bike
We understand you may not always be able to, but we highly encourage when possible to park your eBike inside.