If the phone holder on your Revel is loose - you can tighten it by turning the back adjustment wheel attached to the arm of the mount, or via the tightener wheel on the right hand side depending on what phone holder the moped has installed. If you need to adjust the cradle to hold your phone, spin the side wheels to the left and right of the phone holder.
If a phone holder is broken or missing, you MUST report it before you begin your ride. If you ride the Revel without reporting the damage ahead of time you may be held responsible for the damage. Please contact us through this form or you can email us at firstname.lastname@example.org.