If the phone holder on your Revel is loose - you can tighten it by turning the back adjustment wheel attached to the arm of the mount. If you need to adjust the cradle to hold your phone, spin the side wheels to the left and right of the phone holder.
If a phone holder is broken or missing, you MUST report it before you begin your ride. If you ride the Revel without reporting the damage ahead of time you may be held responsible for the damage.
You can also report damage through the app by clicking the hamburger at the top of the map screen, clicking “Help” and clicking “Report an issue with this ride” please note:
- You MUST do this before you click “Start Ride.”
- If you need an immediate response you should give us a call 855-690-9180.