If the throttle won’t turn on confirm the following:
- The kickstand is up
- Throttle switch is pushed to the left
- The green button is pushed
- No pressure on the brakes is applied
- The green 'Ready' light will appear on the dashboard once the throttle is active
If you still have any issues starting your ride in the app, please reach out through this form or you can email us at firstname.lastname@example.org. If you need immediate assistance, please give us a call at 855-690-9180 so we can help troubleshoot the issue as quickly as possible.