eBikes are common targets of theft.
Please park and store your eBike indoors whenever possible.
If you must lock your eBike outside or in a public place, use the U-lock provided in your Welcome Kit to securely lock your eBike in a well lit area where nearby cameras may have direct visibility whenever possible. If you do not properly lock your eBike, you may be responsible for the cost of replacement in the event of theft.
We suggest taking a timestamped photo with your smartphone of your eBike properly locked each time you plan on parking it outside. In the event of theft, a photo of the properly locked eBike will help us investigate and may help avoid replacement charges.